Policies
The official texts governing the relationship between Vuelo Carmesí and its visitors.
Our commitment against the Commercial Sexual Exploitation of Children and Adolescents (ESCNNA): entry requirements for minors, what the authorisation must contain, and right of admission.
Law 679 of 2001 · Law 1336 of 2009Booking cancellationBooking, payment and cancellation terms for the experiences, with the scale of deadlines and penalties according to how far in advance you cancel.
Bookings, cancellation and paymentPersonal data policyWhat the site's forms collect, what it is used for, how long it is kept, who processes it and how to ask us to correct or delete it.
Law 1581 of 2012 · Decree 1074 of 2015Shop terms and conditionsHow an order is placed and when it becomes final, prices and VAT, payment methods, shipping, right of withdrawal, payment reversal and legal warranty.
Law 1480 of 2011 · Consumer StatuteSustainability policyThe farm's environmental, sociocultural and economic commitments, the legal framework we meet, what we ask of you when you visit and how we follow up.
NTS-TS · Tourism Quality mark